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Water Services

Providing quality, reliable and affordable water and sanitation services to the residents of Meru County

Sewerage Services

Sewage collection and treatment is vital for the protection of public health and the environment.

Bottled Water

Introducing to you MEWASS bottled water & the true taste of quality, bottled straight from the natural springs of Mount Kenya.

MEWASS

A model, world-class provider of water and sanitation services

Sewerage Services

Sewage collection and treatment is vital for the protection of public health and the environment.

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Bottled Water

Introducing to you MEWASS bottled water & the true taste of quality, bottled straight from the natural springs of Mount Kenya.

Exhauster Services

MEWASS provvides Services​ (Septic tank and discharge points)

Quick Actions

Report Illegal Connection

Customers can report any illegal activities on Mewass infrastructure

Get Water Connection

Water application instructions for individuals and companies

Get Sewerage Connection

Sewerage application instructions for individuals and companies

Shutdown Information

A connection will be put on shut down when... read more

Disconnection & Reconnection

Information on water and sewerage disconnection and reconnection.

Billing & Payment

Billing, reading and payment (MPesa or equity bank) Information.

How to Check Balance

Check balance and get statement from Mewass Android App.

Available Tenders

View and Download Available MEWASS Tenders.

Available Vacancies

View and apply for available job vacancies at MEWASS.

Check Your Balance

Enable customer to check their balance using account number through the MEWASS Android App

Customers can check their account balance and get their statement by installing Mewass customer app on their Android phones. Follow the steps:

  1. Go to Google Play Store
  2. Search Mewass App
  3. Install App
  4. Open and add your account numbers
  5. Explore statement and balance tabs.

How to Make Payments

Water Saving Tips

Water Interruptions & Public Notices

About MEWASS

Meru Water and Sewerage Services

Meru Water & Sewerage Services Registered Trustees (MEWASS) is incorporated under The Trustees (Perpetual Succession) Act Cap 164, of the Laws of Kenya. An irrevocable declaration of Trust was made in April 2001 between Ministry of Environment and Natural Resources and Meru Municipal Council on the one hand and the Trustees of MEWASS on the other, effectively transferring the duty of water and sewerage provision from the Ministry and Council to MEWASS.

The Constitution of Kenya 2010 under the Fourth Schedule placed water and sanitation services to the County governments. Consequently, the Transition Authority vide Gazette Notice no. 154 of 9th August 2013, transferred water service provision including water, sanitation and sewerage companies to the County Government of Meru.

MEWASS Services

MEWASS Partners

MEWASS Water Sources

The WSP currently draws water for treatment from two main sources that is River Kathita and Gatabora Springs.

Our Water Treatement and Production has a daily output of 8,500 M3/Day. this is from two treatment plants: Milimani Treatment Plan (Source of water is River Kathita) and Kigure High-Level Direct Filtration Unit (Source of water is River Kathita). Click the button below for more information on our operational Data, Water Connectivity and Sanitation Connectivity.

Procurement and Tenders

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Registration of suppliers 2022-2024 financial years

Quick Contacts

Office Phone Numbers
Email Addresses
Office Address

Contact Form

Use the quick contact from below to send MEWASS quick inquiries via email.

Report Illegal Connection

Customers can report any illegal activities on Mewass infrastructure by filling the form below